Spa Policies

Spa Cuisine

Enhance your spa experience with a selection from our exclusive spa cuisine menu. Enjoy a light snack in the comfort of our relaxation room or a full lunch in the hotel grill. We recommend notification of this add on when booking your service. Elipsis also offers complimentary herbal tea, coffee and flavour infused water for your enjoyment.

Spa Policies

Cancellation Policy
Treatments are reserved especially for you. We request 24 hours notice to cancel or reschedule appointments to avoid a 50% service charge. Group reservations and day spa packages require 48 hours notice. A credit card will be required at the time of booking all treatments. Please arrive 15-20 minutes prior to your treatments. This allows time to complete health history forms as well as relax before your service. Arriving late will limit your treatment time.

Spa Etiquette

Please turn off all cell phones for your complete relaxation and for those around you.

Age Requirement

Please note that our spa is open to clients 13 years or older. Guests under the age of 16 must be accompanied with an adult to receive treatment. All spa guests are welcome to use the hotel pool and hot tub before their spa services. Allow yourself time before your treatment to relax and enjoy these amenities. Please notify us when booking.